Which printer brand is most reliable?

Which printer brand is most reliable?

In an office, there are a lot of printing works. Some of the regular printing works are official letters, quotation, excel sheets and some other things. To do all these things, we need to use a high-quality printer. There are various brands in the market with different products. Each product has some different facilities which we use for our work. However, it sometimes becomes challenging to choose the right brand for the printer. We should select the right brand. But which is the most reliable printer brand? It's hard to answer.

There's a lot to consider when you're shopping for a new printer. To help you make an informed choice, Consumer Reports runs each model through a battery of tests to determine how new printers will perform out of the box, covering print quality, speed, ink costs, and more.

But it's also essential to know how reliable a printer will be once you get it to your business.

Every year, Consumer Reports conducts surveys of our members to gather data about printer reliability and owner satisfaction. To derive our predicted reliability ratings, CR analyzes the data we collect using a statistical model to estimate how likely a particular brand and type of printer is to experience problems by the end of the fourth year of ownership. That's about halfway through the life span that people say they expect from their printers.

"Reliability is important," says Rich Sulin, who leads CR's printer testing program. "The last thing you want is to find yourself back on the market because your last purchase turned out to be unreliable—and it turns out when it comes to printer brands some are far more likely to cause problems than others."When you are going to purchase a printer from a brand, you should find the answers to some specific questions. Firstly, check the price of the printer. Check if they are giving the best service with that price or there are some other brands which are providing more facilities. After checking the price and the features of printers, check the quality of the printer. To make sure that you are getting the quality product, you can read some reviews about that particular item. It will help you to understand the service quality of the printer. If you are purchasing the printer for official works, also check the printing speed and the printing volume. Go for the brand which is providing high-speed printer. Here I am going to introduce you to some trusted brands of printers.

Frequently Asked Questions

Most consumer inkjet printers, including those from Canon (FINE Cartridge system, see photo), Hewlett-Packard, and Lexmark, use the thermal inkjet process.

Canon's inkjet printers are dedicated to providing the best and most colorful detailed prints thinkable.

Above or below the plastic holder containing the cartridges, a sticker indicates what type of ink cartridges your printer uses. The sticker also contains red, yellow and blue circles representing Magenta, Yellow and Cyan colors. If you see the sticker, you have an inkjet printer.

Deskjet is created for home usage, which means there are more compact, have less features and are cheaper. Laser printer is a type of printer that produces high quality text and graphics by passing a laser beam on plain paper.

4 Best Printer Brands 2020

When shopping for a printer, it's difficult not to notice the same names popping up. However, a shorter list of companies doesn't do the shopping for a new printer any easier, since they all make a wide range of options that cater to different needs, making it difficult to determine the overall best printer brands. That said, each company has its take on the same technology, and each has its strengths and weaknesses.

We've reviewed over 60 printers, and below are our recommendations for the best printer brands to buy from. Their position on the list isn't indicative of any type of ranking; they're merely listed alphabetically. 


Brother is a Japanese company that started out making sewing machines under the name Yasui Sewing Machine in the early 1900s. The Brother name has been around since 1955, and the company has since expanded its portfolio to include products such as typewriters, desktop computers, and of course, printers. Most of their home printers are inkjet due to their versatility and lower cost, and business-oriented printers are mostly laser, as they're usually better at handling big print jobs quickly. Brother printers have cartridges that generally last a long time, making them cost-effective options for those who print a lot.

The best Brother printer that we've tested is the Brother MFC-J995DW. This all-in-one inkjet model is extremely versatile, making it an excellent option for office use. It uses Brother's INKvestment Tank Ink system, which holds more ink per cartridge, keeping its cost-per-print exceptionally low even when printing large amounts of pages. It has good connectivity options, letting you print via USB cable, WiFi, directly from an SD card or USB key, and it also supports AirPrint. While it's listed as being compatible with Mopria, we couldn't get it to scan or print from an Android during our tests. It also doesn't have duplex scanning, and although its photo printing quality is great with detailed images and only a bit of banding, its colour accuracy is only okay since most colours come out inaccurate. If you only print in black, a great all-in-one option to consider is the Brother MFC-L2750DW. This laser model is great at printing pages very quickly, and its automatic document feeder can perform duplex scanning.

There are fewer products from Brother for computers, but when it is about the computer printer, they are one of the pioneer companies. They are producing various types of office printers with affordable price and premium quality. They are also an award-winning company of printer. Brother has almost all kinds of printers for office use. They have some amazing laser and inkjet printers.

It's not that Brother doesn't have great print quality; they do! However, Brother tends to focus more on cost than print quality. Add to that the fact that Brother focuses mainly on the laser printer sector, and they just aren't the best printer brand in this category.

We’ve ripped on Canon in the past for having ridiculous cartridge systems. You don't need seven cartridges to print amazing photos. However, Canon printers do incredible print photos. Even their printers that utilize a two-cartridge system have a great print quality.


Hewlett-Packard, better known by their initials HP, is an American company that was founded in 1939. They began by producing electronic test and measurement equipment, moved onto other types of tech like audio oscillators and atomic clocks, and finally expanded their portfolio to include laptops, monitors, and computers. They introduced the first desktop laser printer in 1984 with the HP LaserJet, and although they continue making inkjet models today, they've also expanded to make laser printers for office solutions. HP makes printers for office use, and they also make cheap options for students, like the HP DeskJet 3755. The HP companion app, HP Smart, doesn't allow you to print Microsoft Office files like some other companies' apps, but it still allows you to manage your ink subscription and order new cartridges directly from the app.

After Brothers, another renowned and most reliable printer brand is HP. They have a large collection of printers. As they produce computer accessories, they have a good experience with computer products. If you want to know about the most reliable printer brand name, HP will be one of the best companies. You will find any printers in their collection. They keep the quality in each product.

The best HP inkjet printer we've tested is the HP OfficeJet Pro 9025 because it's great for nearly all uses, especially for a small office. Its user-friendly design gives you easy access to ink cartridges and paper jams, and its excellent cartridge system lets you print many pages before the black or colour ink runs out. The cost-per-print is exceptional, especially for black only documents, but the colour document cost rises much faster the more you print. It also has great connectivity options, allowing you to print directly off a USB key, connect via WiFi, or even print to and from your mobile device. Unfortunately, its photo printing quality is only decent, and its colour accuracy is mediocre at best. If photo quality and colour accuracy matter a lot to you, check out the HP ENVY Photo 7155. Overall, the OfficeJet Pro 9025 is a great option thanks to its versatile features and good performance, and it's among the best HP printers that we've tested.


Canon is a Japanese company, and although they're best known for their cameras and lenses, they also sell projectors, printers, and even MRI machines worldwide. Their printers are aimed especially for office use, and even though they offer mainly inkjet options, they have some laser printers too, like the Canon imageCLASS MF644Cdw. Their high-end options use super tank ink systems that have a high page yield, but as you go further down the lineup towards the more budget-friendly options with cartridges, the page yield tends to be lower. Also, the Canon PRINT Inkjet/SELPHY companion app is excellent and allows you to print different types of files.

When it is about something printing or something about the perfect colour contrast, Canon is also a most reliable printer brand. They are producing printers from the beginning of computer use. So, you can trust them. They have a variety of collection for any types of the printer for office use.

It's also got a great range of connectivity options, including Bluetooth and WiFi, which means you can wirelessly print from mobile devices and means you can be a bit more flexible with where you set up this printer.

The best Canon printer that we've tested is the Canon PIXMA G7020. It's a very well-built all-in-one inkjet model that uses a super tank ink system. The page yield is the best we've seen for a Canon printer, but it isn't as good as some Epson models. Still, you won't have to worry about refilling the ink tanks for a while, and when you do, the replacement ink bottles aren't expensive, so printing is cost-effective over time. It has a good photo printing quality, but its colour accuracy is mediocre, so it's not suggested if you need accurate colour reproduction. If that's what you're looking for in a Canon printer, check out the Canon PIXMA TR4520, one of the best cheap printers we've tested, which has impressive photo printing quality and decent colour accuracy. All in all, Canon has a big lineup with different types of printers, and this is the best one that we've tested.


Epson is another Japanese electronics company that's part of the Seiko group. The company started making printers in 1964 when Tokyo hosted the Summer Olympics, and Seiko, the official timekeeper for the games, needed to make an electronic printer for timesheets. By 1975, Seiko came out with the name Epson, which is short for Son of Electronic Printers, and since then, they've been a leader in the world of printing. Their printers lineup features a wide range of printers aimed at business use, and they even have dedicated photo printers. Their super tank lineup is very popular because instead of using more traditional cartridges, the printers use refillable ink tanks, which yield an incredibly high page yield and don't cost much to replace. It's also less wasteful because each ink bottle replaces a few cartridges.

Printers exchange the traditional ink cartridges with reservoirs for each colour that you refill with ink bottles. The printer may cost more upfront, but if you're a frequent printer, you can still save a lot of money on ink in the long-term. Epson claims that the individual bottles include enough ink for about 4,000 pages in black and 6,500 in colour—or about a two-year supply at moderate usage. CNET's testing also confirmed that the quality of the refillable ink "appears nearly indistinguishable from its cartridge-bearing linemates."

The best Epson printer that we've tested is the Epson EcoTank ET-4760. It's one of their high-end models in the EcoTank lineup, and as expected with its super tank system, it has one of the highest colour and black page yields we've seen. The Epson EcoTank ET-2760 has an even higher page yield and costs less, but it doesn't have a sheetfed scanner like the ET-4760. Due to the ET-4760's high page yield, printing is cost-effective over time, and you won't have to worry about buying new cartridges for a while. Sadly, like most Epson printers, its colour accuracy and photo printing quality aren't anything special, and there are better options if you need to print documents with accurate colours. The Epson iPrint mobile app is outstanding, and you can print most file types from it, including HTML and Microsoft Office files. Epson EcoTank printers should please most people because of their high page yield, and this is the best that we've tested.

Which Extra Features Should I Look For?

Network connectivity – via a cable (Ethernet) or WiFi – is the most useful extra feature to consider when you're choosing your printer. Wireless printing, in particular, is handy, letting you connect your laptop or computer to your printer using your WiFi network and access it anywhere in your house, so you don't even have to be in the same room to print.

If you want to wirelessly print from your tablet or smartphone, you'll need to look out for a printer that features:

  • AirPrint – lets you print directly from Apple iOS products
  • Google Cloud Print – lets you print from Android tablets and smartphones
  • Email printing – provides wireless printing from any email-capable device, and is available on selected HP printers 

A card reader, too, is handy for anyone looking specifically for a photo printer. And if you choose a printer with PictBridge, you'll be able to 'talk' directly to certain cameras.

If you've owned a printer, or several, in your life, you may have wondered with frustration why some seem to guzzle ink more when not used frequently. It's not all in your head, because inkjet printers not only use ink to print on the page, but also for maintenance. Consumer Reports found that intermittent use—a few pages a few times per week—used more ink for routine maintenance than printing in larger batches. Leaving the printer on between uses may reduce the ink used during this maintenance cycle, without using a ton of electricity to keep it running. You can also save significantly by purchasing XL ink cartridges in bundles. And if you print only a few times a year and seem to always have to buy new ink whenever you go to print, you'll probably be better off printing through your workplace, the library, or another printing service from stores like Staples or FedEx.

This issue occurs only with inkjet printers, so you may also want to consider laser printers that use toner instead of liquid ink because toner won't dry up quickly between use. Below are some of the pros and cons of each variety that you should know before you decide.

Also, Paper plays an important role in determining print quality. With the right kind of premium papers, even a basic printer can produce good results, so if you're planning on printing your CV, say, choose better quality, thicker paper. If you have a lot of black-and-white documents, a basic paper stock will normally do the job; or for photo printing, choose a glossy photo paper.

Manufacturers tailor their paper stock to their printers, so using own-brand paper is a simple way to guarantee good results. However, using printer profiles allows you to achieve equally good results with paper from different manufacturers – useful for more creative projects for which you need a special stock.

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